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Funeral Consulting
"I have appreciated Robin Heppell's services.
Robin has given me a broader perspective of what funeral can
especially from a managerial and pre-need perspective.
I have benefited personally from the opportunity to speak
frankly and hear back both critically and constructively concerning
elements of out funeral home operation. Robin's perspective
and experience is that of a younger generation and multi-generation
family funeral firm. His challenges mirror mine, and I look
forward to mirroring his successes."
Richard Henseleit, General
Manager, Springfield Funeral Home, Kelowna, BC
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Funeral Home Website Consultation
"Robin has been an great
help to us as we learn to manage our website in our own office.
He is always willing to assist us and as we are not as technology
friendly as we should be, it has been a great deal of help."
Suzanne Scott, Executive
Director, Funeral Service Association of Canada
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"We appreciate Robin's
knowledge, efficiency and professionalism; he guided us
through the process of developing our new website in a timely
manner. Robin consistently follows
through with any changes we may have and we appreciated
how easy he has made it for us to update our site."
Ernie
Hagel, President & Owner, McInnis & Holloway Funeral
Homes, Calgary, Alberta
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"It is my pleasure to recommend Robin Heppell for web site
creation and maintenance. I met Robin last year at the FSAC
convention and was immediately impressed with his knowledge
of the profession and how best to put that across on a web site.
I had spoken with several web site firms, but always found myself
trying to 'get them up to speed' on the business. With Robin,
that wasn't a hurdle and in fact he was able to advise us on
several methods to professionally present our message. Working
with him was also very easy and he was always very prompt at
responding to queries or helping with challenges we were facing.
It was also great to speak with someone on this topic, and not
be overwhelmed with computer lingo. Robin was able to converse
on a level that was comfortable.
I have since recommended Robin to several firms and have used,
and am using his expertise on two other sites on which I'm working."
Brad Scott, General Manager,
R. S. Kane Funeral Home, Toronto, Ontario
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Photoshop for Funeral Directors
"Robin taught me and my staff how to use Photoshop
and families love what we can do! Also we don't have to pick
up folders left behind - that says it all!"
Anthony MacDiarmid, Chandler's
Funeral Service, Liverpool, Nova Scotia
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Integrity
"Robin is highly respected in Victoria for both his profession
and community involvement. I believe him to be of excellent
character and to display a high level of dedication and integrity."
David A. McCall, Owner,
McCall Bros. Funeral Directors Ltd., Victoria, BC
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"We are very pleased to enjoy a professional relationship with
Robin Heppell. His compassionate manner, objective viewpoint
and personal integrity are self evident as he treats all he
serves with the utmost of dignity and respect."
Stephen C. Olson, Manager,
Royal Oak Burial Park, Victoria, BC
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"I believe Robin Heppell’s hands on experience, dedication
and integrity as a funeral professional, has given him a rare
insight into the Human need and traditions of various cultural
groups."
R. Greg Lonsdale, General Manager,
Sands Funeral Chapels, Vancouver Island, BC
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"Robin possesses an in depth understanding of both the cemetery
and funeral professions. I have found him to be both trustworthy
and sensitive to the needs of the people in our community."
Michele McDowell, Branch Manager,
Hatley Memorial Gardens, Colwood, BC
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Testimonials
from Funeral and Cemetery Clients